NewWall ships product orders directly to the client as per indicated lead-times,
unless otherwise requested by the client during the ordering process. Shipping is via UPS or a
carrier of our choice. We provide shipping within Canada and the USA via standard ground
shipping (4-10 days Canada/Mainland USA). As per our policy for standard orders, if the total
amount of the order exceeds $250 CAD/USD shipping is complimentary. If necessary due to client’s
delivery request, direct product shipment from our manufacturers can be arranged. Lead-time and
rates will be quoted for this service at time of order. Read More…
Returns & Exchanges
New Wall Inc. does not accept returns. All sales are final. We
strongly recommend that you order a sample to ensure that you are getting the product you want
prior to purchasing rolls. We firmly advise that you obtain proper measurements from a
professional installer. As all sales are final, under no circumstances will New Wall Inc. be
held accountable for any overages or shortages in material calculations. Read More…